Survey for Potential Users

Dear interviewer, thanks for your patience to answer our survey about NFC technology, which is a new promising option for mobile payments and data transmission in the near future. Your opinion is valuable to our study on users’ acceptance of NFC technology.  The survey is totally anonymous and your personal information is confidential. Thanks again for you participation!

1. Your age: __

2. Sex:  __

3. Do you have a mobile phone?

A. YES

B. NO

4. How do you most prefer to pay for the purchase?

A. By Cash

B. By Credit/Debit Card

C.Personal Check

D.Internet Banking

E.Phone Banking

F. Any Other_____

5. Have you heard about NFC enabled Mobile Payment? (With the use of mobile phone, you can TAP at POS (Point of Sale) terminal to settle payments or bills)

A. YES

B.NO

6. How interested would you be in using NFC enabled Mobile Payment to make purchases without any network connectivity just like a credit card?

A.Very interested

B. Somewhat interested

C. No interest at all

D. Don’t know

Next, choose indicate whether you agree or disagree with the following statements:

7. I think learning how to use mobile payment interface is easy for me.

I absolutely agree     I  somewhat agree     I neither agree or disagree     I somewhat disagree     I absolutely disagree

8. Comparing to conventional ways of payments, I think NFC enabled mobile payment is much easier.

I absolutely agree     I  somewhat agree     I neither agree or disagree     I somewhat disagree     I absolutely disagree

9. I am concerned about the transaction speed of NFC enabled mobile payment.

I absolutely agree     I  somewhat agree     I neither agree or disagree     I somewhat disagree     I absolutely disagree

10. I am concerned about security of transaction (financial data/personal information privacy) of NFC enabled mobile payment.

I absolutely agree     I  somewhat agree     I neither agree or disagree     I somewhat disagree     I absolutely disagree

11. I am concerned about unauthorized use of phone to make purchase if I have a NFC enabled mobile phone.

I absolutely agree     I  somewhat agree     I neither agree or disagree     I somewhat disagree     I absolutely disagree

12. I will prefer using NFC enabled mobile for other purpose (data transaction between mobiles such as music or photos/entrancing buildings, ect ) rather than mobile payments.

I absolutely agree     I  somewhat agree     I neither agree or disagree     I somewhat disagree     I absolutely disagree


Thanks again for you participation!

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